Empire Custom Concrete FAQs

At Empire Custom Concrete, we take pride in delivering top-quality concrete solutions to homeowners and businesses in Clarence, Williamsville, Amherst, and the surrounding Western New York communities. Whether you’re considering a decorative concrete upgrade or need a durable driveway installation, we’re here to help. Below, we’ve answered some of the most common questions we receive from our neighbors. If you don’t see your question here, feel free to reach out; we’re always happy to help!

Frequently Asked Questions

1. What areas do you serve?

We proudly serve Clarence, Williamsville, Amherst, Lockport, Cheektowaga, and other Western New York communities. If you’re unsure whether we cover your area, just give us a call!

2. What types of concrete services do you offer?

We specialize in decorative concrete, stamped concrete, exposed aggregate, stained concrete, driveways, patios, walkways, sidewalks, pool surrounds, and flatwork for new builds and replacements.

3. What is decorative concrete?

Decorative concrete is a stylish and durable way to enhance your property. We offer options like stamped patterns, exposed aggregate, and vibrant stains to create a unique look.

4. Can you replace my old driveway or patio?

Yes, we handle driveway tear-outs, patio replacements, and more. We’ll remove the old concrete and install a new surface that’s built to last.

5. What is stamped concrete, and why should I choose it?

Stamped concrete mimics the look of natural stone, brick, or tile, offering elegance and charm at a fraction of the cost. It’s perfect for patios, walkways, and driveways.

6. Do you offer custom designs?

Absolutely! We work closely with you to create custom concrete designs that match your vision and complement your property.

7. How long does a concrete project take?

The timeline depends on the size and complexity of the project. Most residential projects are completed within a few days to a week. We’ll provide a detailed timeline during your consultation.

8. Is your work insured?

Yes, we are fully insured, licensed, and experienced. You can trust us to deliver high-quality results with peace of mind.

9. What is exposed aggregate concrete?

Exposed aggregate concrete showcases the natural texture of the concrete’s surface, creating a unique and slip-resistant finish. It’s a popular choice for driveways and pool surrounds.

10. Can you help with pool surrounds?

Yes, we design and install durable and attractive pool surrounds that enhance the safety and aesthetics of your outdoor space.

11. What should I expect during the installation process?

Our team will handle everything from site preparation to the final finish. We’ll keep you informed every step of the way to ensure your satisfaction.

12. Do you offer free estimates?

Yes, we provide free estimates for all our services. Contact us to schedule yours today!

13. How do I maintain my concrete surfaces?

We recommend regular cleaning and sealing to protect your concrete and keep it looking its best. We can provide maintenance tips specific to your project.

14. What is stained concrete?

Stained concrete adds color and character to your surfaces. We offer a variety of stain options to match your style and preferences.

15. Can you install concrete for new builds?

Yes, we provide flatwork services for new builds, including driveways, patios, and sidewalks. We’ll ensure your project starts with a strong foundation.

16. Why should I choose Empire Custom Concrete?

We’re a local, family-owned business dedicated to quality craftsmanship and customer satisfaction. Our attention to detail and personalized service set us apart.

17. What payment options do you accept?

We accept various payment methods to make the process as convenient as possible. Contact us for details.

18. How do I get started?

Getting started is easy! Call us at (716) 440-0721 or fill out the contact form on our website to schedule a consultation.